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Shipping Policy

At Black Dog Rare Books, we take great care in packaging and shipping your orders to ensure they arrive safely and promptly. Please review our shipping policy below for details on processing times, delivery options, and international shipping.

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1. Processing Time

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  • Orders are typically processed and shipped within [1-3 business days] after payment is received.

  • If there are any delays or special circumstances affecting your order, we will notify you as soon as possible.

 

2. Shipping Methods & Estimated Delivery Times

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We offer reliable shipping options for both domestic and international orders:

  • Domestic (Within the Netherlands)

    • Standard Shipping: 1-3 business days

    • Express Shipping: within 24 hours

  • International Shipping

    • Standard International: 2-5

    • Express International: 1-3

    • Please note that delivery times vary depending on the destination country and customs processing.

We ship via Postnl and UPS, depending on the destination and shipping method chosen. Orders over € 500 are always shipped with UPS.

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3. Packaging & Handling

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  • All books and prints are carefully packaged with protective materials to prevent damage during transit.

  • Orders are automatically insured for added security.

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4. Shipping Costs

  • Shipping costs are calculated at checkout a flat rate, with track & trace, proof of posting and delivery, and insured for loss and damage up to €500.

  • Free shipping is available for orders over € 500 (domestic/international—if applicable).

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5. International Shipping & Customs

  • Customers outside The Netherlands are responsible for any customs duties, taxes, or import fees that may apply.

  • Customs processing times vary and may affect delivery estimates.

  • We cannot be held responsible for delays due to customs inspections.

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6. Lost or Damaged Shipments

  • If your order arrives damaged, please contact us immediately with photos of the packaging and item(s). We will work with you to resolve the issue.

  • If a package is lost in transit, we will assist in filing a claim with the shipping carrier. Refunds or replacements will be handled on a case-by-case basis.

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7. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking details (if available).

  • Some international shipments may not include full tracking, depending on the destination and shipping service used.

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8. Returns & Refunds

  • If you are not satisfied with your purchase, please review our Return Policy for details on how to initiate a return.

For any shipping-related inquiries, feel free to contact us at info@blackdorarebooks.com.

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